McCloud Services Names John Frank Vice President of Operations

South Elgin, Ill., Oct. 1, 2013…McCloud Services, a leading pest management company providing services to 11 states, today announced the addition of John Frank as vice president of operations. Frank joins the company with nearly 25 years of experience in business management roles and most recently owned his own consulting practice.



Based at McCloud’s corporate headquarters in South Elgin, Ill., Frank will be responsible for overseeing the operations of the company. This includes directing the firm’s customer service center and working to achieve required performance outcomes while reinforcing the company’s mission, vision and values. He will also be accountable for ensuring quality service is consistently delivered to customers, while safeguarding the well-being of employees, customers, prospects and visitors.


Prior to joining McCloud, Frank founded a consultancy practice where he  worked to develop, improve and execute operational, marketing and business development functions for a variety of industries including engineering, pharmaceutical, information technology and health and safety. Frank began his career in 1986 as a field geologist and project manager for a global engineering/environmental services firm. He then went on to serve as project manager, and ultimately vice president of environmental affairs, for one of the nation’s largest fully integrated commercial real estate companies. From 1995 through 2007, Frank worked for several professional and technical service firms in a range of industries. During this time, he held senior leadership positions including vice president of operations, vice president of sales and marketing and vice president of national accounts.


“We are excited to welcome John to McCloud Services,” said Chris McCloud, president and CEO. “His extensive background in operations and development will be a tremendous asset to our leadership team as we work to become more efficient across all aspects of our business, from the front-office to the field. John’s customer-centric approach, eye for innovation and ability to anticipate the needs of the future will help us continue to grow and serve our customers.”


Frank holds a bachelor’s degree in geology and a master’s degree in land resources from the University of Wisconsin-Madison in Madison, Wis. He also holds a master of management (MBA) degree from Northwestern University’s J.L. Kellogg School of Management in Chicago, Ill.


About McCloud Services

McCloud Services, based in South Elgin, Ill., is the leader in food protection services throughout the chain of custody – from grain elevator to grocery store.  McCloud Services is known for its integrated approach to pest management, specifically designed for the food industry.  Serving the largest food-related brands in the U.S., the company has earned a reputation as the “food protection experts.”  McCloud Services has nine service centers that provide pest management services to an 11 state region. For more information, please visit:

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